London IT Support Services Company
Help-desk support
IT Support and Outsourcing Helping Businesses and Not-For-Profits
IT infrastructure set-up and maintenance
Hardware and software procurement
Security and disaster recovery
We can help your organisation. Try us: get 2 months free IT support
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Get 2 months Free IT Support
Get your IT problems solved & reduce your ongoing costs. Try us first – get 2 months free
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We provide fast reliable IT support
Usually the issue is logged and dealt with within 10 minutes!
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Maintain your IT systems proactively to prevent problems
1st IT keep an eye on your systems to prevent issues happening before you notice them
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Flexible support options tailored to your business
We work around you and tailor our package accordingly
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Pay-as-you go IT Support
Purchase support hours and use as you go, either in a single project or over an agreed period
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We will support your growth, improve efficiency and reduce risk
1st IT support your growing business or charity. We are always on hand for advice and support
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We can be your IT department or work alongside your existing internal IT support
1st IT can handle all your third-party suppliers and can be involved as much or little as you want us to be
Our Values
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We take your IT support requirements seriously
We listen, design, consult, implement and support your organisation
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We strive to differentiate ourselves from other outsourcing IT companies by providing a holistic approach to IT support
We are interested in engaging and developing your organisation with our knowledge and industry expertise
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We are reliable and ready to work hard (even on weekends) to ensure your business is running smoothly
We won’t stop working until we have fixed your issue or completed your project.
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As each of our clients is unique, we will design a bespoke yet simple infrastructure and service proposition to suit your needs and your budget
We listen to our clients and make sure the solution is right for them. We believe in keeping IT simple
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We take an objective approach to your requirements and will advise you accordingly regarding the best approach for your business
With our years of experience and expert engineers we can look at your requirements and provide the best advice specifically for you
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We believe in investing in long term relationships with our clients
Here at 1st IT we become your long-term partners and the people to turn to when you have issues or have ideas to share. It’s all about team work
What Our Customers Say
' Great service - very quick and helpful '
Very quick to resolve my query and Live Chat was excellent too.
Lisa in Chesham,
Very quick to get back to me, helpful and friendly in the face of the chaos we throw at them.
Trusted Customer,
' David was brilliant. He sorted the problem out very efficiently '
David was brilliant. He sorted the problem out very efficiently and even looked into improving the system for us next time, without us even having to ask. Thank you!
Victoria Gilbert,
Lightning fast service / Luke and Nisar have been really responsive and pleasant to deal with / both my requests got taken care of and fixed
Mickael Verain,
' Fast and efficient support! '
I logged a call and received support from Luke, IT First engineer, in less than 10 minutes. It was all sorted in few minutes!
Trusted Customer,
A great quick response, we had a product breakdown which was responded to and sorted within 2 hours the speed was much appreciated.
Trusted Customer,
David worked really hard to solve my problem and was committed to finding the solution. I really appreciated him taking the time to see it through and getting me up and running again.
Trusted Customer,
' Staff were very helpful and resolved the issues promptly '
All staff were helpful and Nisar was very accommodating. He resolved the issue promptly and I am pleased with the results. Thanks!
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