Experienced IT professionals you can trust
Work with an experienced and dedicated team of IT professionalsWe are committed to hiring and investing in the best people. All of our engineers are experienced in IT Support.
Seamless IT support for your peace of mind
Get peace of mind from knowing that your IT and communications infrastructure is working well for your businessReceive immediate support when IT issues disrupt your productivity. You’ll experience fewer IT problems due to our constant monitoring and maintenance carried out by our IT support team.
Personalised IT support from a dedicated team
Build a relationship with and get support from the same team of engineers.The engineer on our IT support team who picked up your first call will follow the issue until it is resolved.
Proactive IT support to minimise downtime
Ensure minimum downtime for your IT systems and business through prevention rather than cure strategies.Our IT support engineer team will work very closely with you to minimise your IT problems, as well as other essential tasks to offer you proactive IT support.
Our features
Desktop IT Support
We understand your business needs and provide tailored IT management and support.
Our team monitors systems to ensure smooth operation, prevent issues, and offers phone assistance through a dedicated help desk.
Professional approach
MAC IT Support
1st IT offers tailored, cost-effective Mac support packages for businesses and charities.
We provide clear quotations, budget-friendly arrangements, and expert engineers to ensure your organisation is in good hands.
Instant helpdesk support
Helpdesk support from experienced & dedicated IT professionals and consultants.Experience instant IT helpdesk support when IT issues disturb your productivity.
Fast & reliable IT assistance
Get fast assistance with any problems you may be experiencing through our reliable ticketing system or even chat to us.If you have any IT issues and you’re not able to get on top of them quickly, we have a IT support helpdesk which is essential to your business.
Tailored IT solutions for you
IT support and management tailored to your business requirements.Committed to enabling growth and success for businesses, through the provision of tailored IT solutions that enable you to achieve your business goals.
Apple Mac setup and support
We have a professional and dynamic IT support team specialising in Apple Mac and PC support across London and the UK. From setting up new Apple Macs to maintaining your Mac systems, we provide reliable backbone support for your Mac infrastructure.
Expert Mac Procurement Services
Let our IT procurement team help and advise you with the purchase of your MacWe have extensive knowledge of Mac products and the software you would require. The 1st IT procurement team works with multiple distributors to get you the best pricing on both your hardware and software.
Fast Apple Mac support & solutions
Fast response - our average response time in 2024 was 5 minutesOur IT support team will provide you with a fast and effective solution if you are having issues with your Apple Mac. Our IT engineers will advise on hardware purchase in the event of hardware failure and order the relevant part to resolve issues promptly.
Go live
Go live (and a step-by-step guide to our process)
Now your new systems and processes are in place, it’s time to go live with support.
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