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1st-IT London
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Fast, secure, and scalable IT Support London for SMEs & Charities

IT Support London
for SMEs & Charities

We provide fully managed IT support to small businesses and charities across London — from helpdesk and cloud services to security, backups, and infrastructure management. One team, one monthly cost, everything covered. We’ve been doing this since 2000.

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Our Services

IT Support London & Managed Services
for Businesses & Charities

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Cloud Computing

Microsoft 365, Azure, and Google Workspace — set up, managed, and optimised. We handle migration, licensing, and day-to-day admin so your team can work from anywhere.
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Security & Compliance

Firewalls, antivirus, email filtering, Cyber Essentials certification, and GDPR compliance. We protect your business from threats and keep you on the right side of regulations.
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IT Support

Remote and on-site helpdesk support for your team. Slow laptops, email issues, software problems — we fix it fast, usually within the hour.
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Network Support

Routers, switches, Wi-Fi, VPNs — we design, install, and maintain your network so it stays fast, secure, and reliable as your business grows.
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IT Consultancy

Not sure what your business needs? We help you plan IT strategy, budget for hardware refresh cycles, and make the right technology decisions before you spend money.
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Internet Solutions

Business-grade broadband, leased lines, and failover connections. We find the right provider, negotiate the deal, and manage the setup from start to finish.
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Telecoms

VoIP phone systems that work over your internet connection. Lower costs, better call quality, and features like call routing and voicemail to email included.
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IT Procurement

Laptops, monitors, servers, licenses — we source everything at trade prices and configure it before it reaches your desk. Ready to use out of the box.
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WHO WE ARE

Why London Businesses & Charities Choose 1st-IT

1st IT logo – Trusted provider of IT Support London for businesses
1st-IT Support London

Trusted IT Partner for SMEs and Charities in London

We’re not a faceless corporate MSP and we’re not a one-man freelancer who disappears on holiday. We’re a London-based team of engineers who’ve been supporting small businesses and charities since 2000.

Our clients stay with us because we’re straightforward — we answer the phone, we fix things quickly, and we don’t sell you services you don’t need. That’s it.

Established in 2000 — over two decades of hands-on IT experience

London-based engineers — not an overseas call centre

Fixed monthly pricing — no surprise bills, no hidden costs

Trusted by charities — including Keep Britain Tidy and Women In Prison

Full IT coverage — helpdesk, cloud, security, backups, procurement