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Fast, secure, and scalable IT Support London for SMEs & Charities

IT Support London
for SMEs & Charities

We provide fully managed IT support to small businesses and charities across London — from helpdesk and cloud services to security, backups, and infrastructure management. One team, one monthly cost, everything covered. We’ve been doing this since 2000.

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Our Services

IT Support London & Managed Services
for Businesses & Charities

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Cloud Computing

Microsoft 365, Azure, and Google Workspace — set up, managed, and optimised. We handle migration, licensing, and day-to-day admin so your team can work from anywhere.
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Security & Compliance

Firewalls, antivirus, email filtering, Cyber Essentials certification, and GDPR compliance. We protect your business from threats and keep you on the right side of regulations.
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IT Support

Remote and on-site helpdesk support for your team. Slow laptops, email issues, software problems — we fix it fast, usually within the hour.
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Network Support

Routers, switches, Wi-Fi, VPNs — we design, install, and maintain your network so it stays fast, secure, and reliable as your business grows.
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IT Consultancy

Not sure what your business needs? We help you plan IT strategy, budget for hardware refresh cycles, and make the right technology decisions before you spend money.
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Internet Solutions

Business-grade broadband, leased lines, and failover connections. We find the right provider, negotiate the deal, and manage the setup from start to finish.
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Telecoms

VoIP phone systems that work over your internet connection. Lower costs, better call quality, and features like call routing and voicemail to email included.
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IT Procurement

Laptops, monitors, servers, licenses — we source everything at trade prices and configure it before it reaches your desk. Ready to use out of the box.
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WHO WE ARE

Why London Businesses & Charities Choose 1st-IT

1st IT logo – Trusted provider of IT Support London for businesses
1st-IT Support London

Trusted IT Partner for SMEs and Charities in London

We’re not a faceless corporate MSP and we’re not a one-man freelancer who disappears on holiday. We’re a London-based team of engineers who’ve been supporting small businesses and charities since 2000.

Our clients stay with us because we’re straightforward — we answer the phone, we fix things quickly, and we don’t sell you services you don’t need. That’s it.

Established in 2000 — over two decades of hands-on IT experience

London-based engineers — not an overseas call centre

Fixed monthly pricing — no surprise bills, no hidden costs

Trusted by charities — including Keep Britain Tidy and Women In Prison

Full IT coverage — helpdesk, cloud, security, backups, procurement

Cyber Essentials certified — security is built into everything we do

IT support london testimonials

What Our Clients Say About 1st-IT

David was brilliant. He sorted the problem out very efficiently ‘

David was brilliant. He sorted the problem out very efficiently and even looked into improving the system for us next time, without us even having to ask. Thank you!

Victoria Gilbert

Client

Staff were very helpful and resolved the issues promptly

All staff were helpful and Nisar was very accommodating. He resolved the issue promptly and I am pleased with the results. Thanks!

Parveen Betab

Client

Thank you for your help

David worked really hard to solve my problem and was committed to finding the solution. I really appreciated him taking the time to see it through and getting me up and running again.

Trusted Customer

Client

A great quick response

A great quick response, we had a product breakdown which was responded to and sorted within 2 hours the speed was much appreciated.

Trusted Customer

Client

Fast and efficient support!

I logged a call and received support from Luke, IT First engineer, in less than 10 minutes. It was all sorted in few minutes!

Trusted Customer

Client

Excellent service

Lightning fast service / Luke and Nisar have been really responsive and pleasant to deal with / both my requests got taken care of and fixed

Mickael Verain

Client

Great IT support

Very quick to get back to me, helpful and friendly in the face of the chaos we throw at them.

Trusted Customer

Client

Great service – very quick and helpful

Very quick to resolve my query and Live Chat was excellent too.

Lisa in Chesham,

Client

CONTACT US

Have questions? Get in touch!

Call 1st IT to speak to our engineers, we’re here to help.

Call us on:

📞 0203 904 4118

IT Support London Opening Hours:

Monday – Friday
08:00am – 6:00pm
Saturday – Sunday
Closed

Visit us:

📍 76 Brook Street,
London W1K 5EE

This form is not for IT support , please log a ticket on the client area or chat to our team.

For procurement requirement please email us on
 Procurement@1st-it.com

Send us your enquiry and our sales expert will be in touch shortly!

Call 1st IT to speak to our engineers,
we’re here to help.

    IT Support London

    Cyber Essentials certified — security is built into everything we do

    Whether you're fed up with your current provider, growing out of your in-house setup, or just need a team that picks up the phone — we'll tell you what you need and what it'll cost. No jargon, no pressure.

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