0203 904 4118 - sales@1st-it.com
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About Us

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Founded in 2000 by Ravi Rayarel, we have over 18 years experience’ in supporting businesses and charities of all shapes and sizes with their IT requirements.

We offer flexible IT solutions and consultancy across a number of areas including IT infrastructure set-up and maintenance, cloud computing solutions, helpdesk support, hardware and software procurement, security and disaster recovery. 1st IT is one of the few specialist suppliers of IT to charities.

  • IT help-desk, IT support, IT solutions, IT manufacturers
  • IT solutions, IT help-desk, IT help desks, Onsite IT, IT services
  • IT help-desk, IT support, IT services, IT support Old Street, IT support in London
  • IT help-desk, IT solutions, IT support Old Street

Experience and Flexibility

18 years experience in helping businesses with their IT requirements

We have vast experience in IT support and consultancy in London and nationwide.

Flexible support options tailored to your business

For a fixed monthly fee, we become your virtual IT department and are on hand to provide you with unlimited telephone, remote and onsite support – whenever you need it and as often as you need it.

Work with a true IT support partner

Our IT support covers your key business areas to take away any technology concerns and allow you to concentrate on your core strengths.

We can be your IT department or work alongside your existing internal IT support

We manage all of your IT systems, from the phone system to the servers.

We deal with 3rd parties so you don’t have to – you won’t be stuck between two different vendors both blaming each other – we take care of that.

Ongoing Support

Ongoing support or assistance with one off IT projects

We plan for the future together. You know your business, and we know small business IT support. When we bring those two elements together, we can make sure your IT supports your staff, plans and future business growth.

Offer end-to-end solutions and support

Your dedicated IT team will take a strategic, long-term view of your business and provide a long term technology strategy taking into account your budget projections and targets.

Take advantage of cost savings through our ongoing relationship with leading IT vendors worldwide

We work with Dell, Cisco, Microsoft, Sophos and many more suppliers to ensure our clients get the best deal on the market.

Passionate and Efficient Partner

Work with an experienced and passionate team of IT consultants and specialists

All our engineers on the help desk have experience with many technologies and systems. You can rest assured we have the answer.

Much of our business comes from referrals from existing clients so you can be sure that you are working with an effective and efficient IT partner

We have built a successful business IT support organisation based on delighting our customers who stay with us and refer us to their friends and business associates.

Our Values

We take your IT support requirements seriously

We manage all of your IT systems, from the phone system to the servers.

We strive to differentiate ourselves from other outsourcing companies by providing a holistic approach to IT support

We believe in helping companies become profitable, making each day productive and stress free by creating a healthy IT system.

We are reliable and ready to work hard (even at the weekends) to ensure your business is running smoothly

Our team thrives on solving your problems and bringing your excitement back.

Each client’s needs and requirements are unique. Therefore we will design a bespoke yet simple infrastructure and service proposition to suit your needs and budget

Whether you’re navigating time zones or managing international groups, we’ll make sure you have the support you would like. From a 24/7 full help desk capability to reactive, on-call services, we’ll produce a custom package that’s relevant for your business.

We take an objective approach to your requirements and will advise you accordingly regarding the best approach for your business

1st IT will assess your IT support/consulting needs, then discuss with you and finally plan and implement the agreed course of action.

We believe in investing in long term relationships with our clients

We become your outsourced IT/Technical/Business partner. It’s all about team-work.

We work with your vision and budget to ensure you get the best support

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Carbon Foot Print

  • Energy Saving Initiatives

    Energy saving initiatives such as switching off computers, printers, photocopiers

  • Reduced the Amount of Printing

    We have dramatically reduced the amount of printing, by utilising technology where possible and to reduce the amount of documents we print and send clients

  • Reducing Waste by Encouraging Recycling

    Reducing waste by encouraging recycling; reducing the number of bins to two for the entire team

What Our Customers Say

' Great service - very quick and helpful '

Very quick to resolve my query and Live Chat was excellent too.

Lisa in Chesham,

' Great IT support '

Very quick to get back to me, helpful and friendly in the face of the chaos we throw at them.

Trusted Customer,

' David was brilliant. He sorted the problem out very efficiently '

David was brilliant. He sorted the problem out very efficiently and even looked into improving the system for us next time, without us even having to ask. Thank you!

Victoria Gilbert,

' Excellent service '

Lightning fast service / Luke and Nisar have been really responsive and pleasant to deal with / both my requests got taken care of and fixed

Mickael Verain,

' Fast and efficient support! '

I logged a call and received support from Luke, IT First engineer, in less than 10 minutes. It was all sorted in few minutes!

Trusted Customer,

' A great quick response '

A great quick response, we had a product breakdown which was responded to and sorted within 2 hours the speed was much appreciated.

Trusted Customer,

' Thank you for your help '

David worked really hard to solve my problem and was committed to finding the solution. I really appreciated him taking the time to see it through and getting me up and running again.

Trusted Customer,

' Staff were very helpful and resolved the issues promptly '

All staff were helpful and Nisar was very accommodating. He resolved the issue promptly and I am pleased with the results. Thanks!

Parveen Betab,