Tech Troubles? We’ve Got You Covered

Reliable Remote IT
Support in London

We provide affordable remote IT support for public and private sector businesses.
1st-IT offers tailored on-site or off-site solutions—no full-time IT team needed.

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Our features

Remote IT Support for Businesses of All Sizes

Get expert help without waiting — our remote IT support team offers instant assistance, continuous monitoring, and fast resolution times to minimise downtime..

Experienced IT professionals you can trust

Work with a dedicated team of remote IT support professionals.We hire experienced engineers to deliver expert service every time.

Seamless IT support for your peace of mind

Enjoy peace of mind with reliable remote IT support that keeps your systems running smoothly.Get immediate help when issues arise, backed by proactive monitoring and maintenance.

Personalised IT support from a dedicated team

Get consistent remote IT support from the same trusted engineers.The technician who takes your call will see your issue through to resolution.

Proactive IT support to minimise downtime

Minimise downtime with proactive remote IT support.Our engineers work closely with you to prevent issues before they disrupt your business.

Learn more about Microsoft 365 Business • Managed IT Support in London • Mac IT Support for Businesses

Our features

IT Helpdesk Support 24/7

We understand your business needs and deliver tailored remote IT support and management solutions.

Our team monitors systems proactively to prevent issues and ensure smooth operation, with fast assistance via our dedicated IT helpdesk support.

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Professional approach

Mac IT Support Specialists

1st IT offers tailored, cost-effective Mac IT support packages for businesses and charities.

We provide clear quotations, budget-friendly plans, and expert engineers to deliver reliable remote IT support you can trust.

About Us

Instant helpdesk support

Helpdesk support from experienced & dedicated IT professionals and consultants.Experience instant IT helpdesk support when IT issues disturb your productivity.

Fast & reliable IT assistance

Get fast assistance with any problems you may be experiencing through our reliable ticketing system or even chat to us.If you have any IT issues and you’re not able to get on top of them quickly, we have a IT support helpdesk which is essential to your business.

Tailored IT solutions for you

IT support and management tailored to your business requirements.Committed to enabling growth and success for businesses, through the provision of tailored IT solutions that enable you to achieve your business goals.

Apple Mac setup and support

We have a professional and dynamic IT support team specialising in Apple Mac and PC support across London and the UK. From setting up new Apple Macs to maintaining your Mac systems, we provide reliable backbone support for your Mac infrastructure.

Expert Mac Procurement Services

Let our IT procurement team help and advise you with the purchase of your MacWe have extensive knowledge of Mac products and the software you would require. The 1st IT procurement team works with multiple distributors to get you the best pricing on both your hardware and software.

Fast Apple Mac support & solutions

Fast response - our average response time in 2024 was 5 minutesOur IT support team will provide you with a fast and effective solution if you are having issues with your Apple Mac. Our IT engineers will advise on hardware purchase in the event of hardware failure and order the relevant part to resolve issues promptly.

Go live (and a step-by-step guide to our process)

Onsite IT Support When You Need It Most & Go-Live Services

Our onsite IT support ensures your systems are fully operational from day one.
From desk setups and hardware installation to system rollouts and on-location troubleshooting, we help your team go live with confidence.

Flexible remote and onsite support

Comprehensive coverage for all major software platforms, security solutions, operating systems, and cloud services (including Microsoft 365 and Google Workspace)

Advanced support systems and industry-leading diagnostic tools for your team

A dedicated customer success manager to ensure your satisfaction

Unlimited helpdesk support accessible through an online portal, chat, email, and phone

Rapid ticket resolution, averaging less than 5 minutes

Protection of your data from cyberattacks

Expert advice and procurement for hardware ,software and connectivity

Learn More About IT Support Solutions

Business Software & Services

Managed IT Support Information

Technology & Remote Support

IT Standards & Best Practices

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Reliable Remote IT Support in London