
and remote assistance to ensure smooth operations.
We specialise in Mac and PC support, network infrastructure,
and proactive monitoring to prevent issues, minimising downtime
and maximising productivity.
Network Infrastructure Implementation
Reliable IT systems require a well-implemented network infrastructure.
At 1st IT, we prioritise your organisation with a top-down network design approach.
We create adaptable solutions to meet your current and future needs, offering expertise from complex Cisco setups to simple Netgear routers.

Expert Network Support for Your Business

Flexible Network Solutions to support Growth

Proactive network Support for Continuous Growth

Your Dedicated IT Partner for Ongoing Support
Here’s what’s included in our IT support:
Unlimited helpdesk support available via an online portal, email and phone
24/7 remote support (business only hours also available)
Fast resolution time for all tickets (average is just 6.5 minutes)
Onsite support in London from our local team
Cover for all major software platforms, security solutions, Operating Systems, and cloud platforms (inc. Microsoft 365 and Google Workspace)
Defence of your data from cyberattacks
Cutting-edge support systems and industry-leading diagnostic tools for your team
Hardware and software advice, plus their procurement
A dedicated Customer Success Manager