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1st-IT’s 99% Happy Customers

Feefo Rating

At 1st-IT, customer satisfaction drives us.
Our 99% Feefo rating reflects the trust our clients place in us.
Feefo provides verified reviews from real customers,
offering genuine insights into our services.

We’re committed to excellence, and your feedback helps us improve.
Thank you for choosing 1st-IT, where reliability meets innovation.

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Happy customers celebrating with trophies after receiving excellent IT support from 1st London
Service Rating Badge

Service

4.9/5
5
212
4
51
3
0
2
0
1
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More than 263 Happy customers

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Testimonials

Feedbacks from our Happy customers

At 1st IT, we take immense pride in our happy customers who trust us with their most critical technology needs. Our happy customers span across London, from small startups to established enterprises, all sharing one thing in common – exceptional IT support experiences.
What makes our customers genuinely happy? It's our commitment to making technology simple, reliable, and stress-free. When you browse through our testimonials, you'll discover why we have so many happy customers who have been with us for years.

‘ David was brilliant. He sorted the problem out very efficiently ‘

David was brilliant. He sorted the problem out very efficiently and even looked into improving the system for us next time, without us even having to ask. Thank you!

Victoria Gilbert

Client

‘ Staff were very helpful and resolved the issues promptly ‘

All staff were helpful and Nisar was very accommodating. He resolved the issue promptly and I am pleased with the results. Thanks!

Parveen Betab

Client

‘ Thank you for your help ‘

David worked really hard to solve my problem and was committed to finding the solution. I really appreciated him taking the time to see it through and getting me up and running again.

Trusted Customer

Client

‘ A great quick response ‘

A great quick response, we had a product breakdown which was responded to and sorted within 2 hours the speed was much appreciated.

Trusted Customer

Client

‘ Fast and efficient support! ‘

I logged a call and received support from Luke, IT First engineer, in less than 10 minutes. It was all sorted in few minutes!

Trusted Customer

Client

‘ Excellent service ‘

Lightning fast service / Luke and Nisar have been really responsive and pleasant to deal with / both my requests got taken care of and fixed

Mickael Verain

Client

‘ Great IT support ‘

Very quick to get back to me, helpful and friendly in the face of the chaos we throw at them.

Trusted Customer

Client

‘ Great service – very quick and helpful ‘

Very quick to resolve my query and Live Chat was excellent too.

Lisa in Chesham,

Client
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