Outsourced IT Support London
Hiring a full-time IT team is expensive — and for most small businesses, it’s unnecessary. We act as your dedicated IT department, handling everything from day-to-day helpdesk support to security, backups, and infrastructure management. No recruitment costs, no training overheads, just reliable IT support from a London-based team that’s been doing this since 2000.
Why Outsource Your IT Support?
Most small businesses reach a point where IT becomes too much for one person to handle but not enough to justify a full in-house team. That's where outsourcing makes sense.
Instead of paying £40,000–£60,000 a year for a single IT employee — who still can't cover holidays, sick days, or specialist knowledge — you get an entire team of engineers for a fixed monthly cost. We handle everything from password resets to server migrations, and we're available when you need us without the overhead of permanent staff.
You keep control of your business decisions. We keep your technology running.
Helpdesk & Day-to-Day Support
Monitoring & Maintenance
Security & Threat Protection
Backups & Disaster Recovery
Cloud & Email Management
IT Strategy & Consultancy
How It Works
Discovery Call
IT Audit & Onboarding
Ongoing Support
Quarterly Reviews
Is Outsourced IT Support Right for Your Business?
We work with businesses across London, but our clients typically have a few things in common:
Small businesses (10–100 staff)
Professional services
Growing companies
Frequently Asked Questions
It depends on the number of users and what you need covered, but most of our small business clients pay between £30–£70 per user per month. That includes helpdesk, monitoring, backups, and security. No hidden fees, no long contracts — we’ll give you a clear quote after the discovery call.
You get a dedicated account manager and a consistent team of engineers who know your setup. We don’t rotate you through a call centre — when you call, you speak to someone who already understands your business.
Break-fix means you call someone when something’s already broken and pay per incident. Outsourced IT is proactive — we monitor, maintain, and secure your systems so problems get caught before they affect your team. It’s the difference between a fire brigade and a fire prevention system.
Absolutely. Some clients have an internal person who handles day-to-day tasks while we manage infrastructure, security, and escalations. We adapt to whatever setup works best for you.
No. We offer rolling monthly agreements. We keep clients because the service is good, not because they’re trapped in a 3-year deal.
Stop Paying for IT Problems — Start Preventing Them
Whether you're replacing an unreliable provider, outgrowing your current setup, or looking for your first proper IT partner — we'll tell you exactly what you need and what it'll cost. No surprises, no commitment.