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1st-IT London
1st-IT London
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BUILDING YOUR SUCCES

Professional Network Support Services for UK Businesses

1st-IT offers expert network support with tailored, affordable IT solutions including on-site and remote assistance to ensure smooth business operations.

We specialise in comprehensive network support, Mac and PC systems, and proactive monitoring to prevent issues, minimising downtime and maximising productivity.

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Professional network support services in the UK - IT infrastructure and ongoing support solutions
Your IT Network

Infrastructure Implementation

Reliable IT systems require professional support and well-implemented infrastructure foundations.

At 1st IT, we deliver comprehensive support services with a strategic top-down approach to infrastructure design and implementation.

Our network support team creates adaptable solutions to meet your current and future business needs, offering expertise from complex Cisco configurations to simple Netgear router setups with ongoing support.

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Expert Network Support for Your Business

Work with an experienced team of IT specialists to ensure that the foundation of your IT supports your business.Our team of proactive engineers will work closely with you to diagnose and repair your network challenges.
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Flexible Network Solutions to support Growth

Ensure that your network infrastructure is right for your business now but flexible enough to change and grow with your business.We recommend the right networking solutions to decrease risks and increase productivity which allows you to focus on growth.
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Proactive network Support for Continuous Growth

The option of ongoing network support from our help desk team to ensure that the backbone for your IT systems continues to function effectively.Our ongoing IT network support services are managed by skilled engineers who preempt issues. Our main goal is to systematically maintain a healthy IT infrastructure which allows your business to grow.
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Your Dedicated IT Partner for Ongoing Support

Build an ongoing relationship with a trusted technology partnerThe engineer who answers the phone to you will work closely with you if you have any IT issues and identify any IT problems at an early stage.
1st IT London remote support

Here’s what’s included in our IT support:

Unlimited helpdesk support available via an online portal, email and phone

24/7 remote support (business only hours also available)

Fast resolution time for all tickets (average is just 6.5 minutes)

Onsite support in London from our local team

Cover for all major software platforms, security solutions, Operating Systems, and cloud platforms (inc. Microsoft 365 and Google Workspace)

Defence of your data from cyberattacks

Cutting-edge support systems and industry-leading diagnostic tools for your team

Hardware and software advice, plus their procurement

A dedicated Customer Success Manager

Network Infrastructure Resources & Partners

Leading Network Equipment Partners

Network Security & Monitoring Resources

Cloud & Enterprise Network Solutions

Network Standards & Best Practices

Network Infrastructure Resources:

Cisco Business Solutions Netgear Business Equipment NCSC Security Guidelines AWS Cloud Networking IEEE Network Standards

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