10th Floor, 6 Mitre Passage, London SE10 0ER
020 3904 4123

About Us

More About Us

We were founded in 2000 by Ravi Rayarel and have nearly 16 years experience in supporting businesses of all shapes and sizes with their IT requirements.

We offer flexible IT solutions and consultancy across a number of areas including, IT infrastructure set-up and maintenance, Cloud computing solutions, helpdesk support, hardware and software procurement, security and disaster recovery. 1st IT (Previously RCS London) is one of the few specialist supplier of IT for Charities.

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Experience and Flexibility

16 years experience in helping businesses with their IT requirements

We have vast experience in IT support and consultancy in London and nationwide.

Flexible support options tailored to your business

For a fixed monthly fee, we become your virtual IT department and are on hand to provide you with unlimited telephone, remote and onsite support – whenever you need it and as often as you need it.

Work with a true IT support partner

Our IT support covers your key business areas to take away any technology concerns and allow you to concentrate on your core strengths.

We can be your IT department or work alongside your existing internal IT support

We manage all of your IT systems, from the phone system to the servers.

We deal with 3rd parties so you don’t have to – you won’t be stuck between two different vendors both blaming each other – we take care of that.

Ongoing Support

Ongoing support or assistance with one off IT projects

We plan for the future together. You know your business, and we know small business IT support. When we bring those two elements together, we can make sure your IT supports your staff, plans and future business growth.

Offer end-to-end solutions and support

Your dedicated IT team will take a strategic, long-term view of your business and provide a long term technology strategy taking into account your budget projections and targets.

Take advantage of cost savings through our ongoing relationship with leading IT vendors worldwide

We work with Dell, Cisco, Microsoft, Sophos and many more suppliers to ensure our clients get the best deal on the market.

Passionate and Efficient Partner

Work with an experienced and passionate team of IT consultants and specialists

All our engineers on the help desk have experience with many technologies and systems. You can rest assure we have the answer.

Much of our business comes from referrals from existing clients so you can be sure that you are working with an effective and efficient IT partner

With a team of people – we have built a successful business IT support organisation based on delighting our customers who stay with us and refer us to their friends and business associates.

Our Values

We take your IT support requirements seriously

We manage all of your IT systems, from the phone system to the servers.

We strive to differentiate ourselves from other outsourcing companies by providing a holistic approach to IT support

We believe in helping companies become profitable, making each day productive and stress free by creating a healthy IT system.

We are reliable and ready to work hard (even on weekend) to ensure your business is running smoothly

Our team thrives on solving your problems and bringing your excitement back.

Each client’s needs and requirements are unique. Therefore we will design a bespoke yet simple infrastructure and service proposition to suit your needs and budget

Whether you’re navigating time zones or managing international groups, we’ll make sure you have the support you would like. From a 24/7 full help desk capability to reactive, on-call services, we’ll produce a custom package that’s relevant for your business.

We take an objective approach to your requirements and will advise you accordingly regarding the best approach for your business

1st IT will assess your IT support/consulting needs, then discuss with you and finally plan and implement the agreed course of action.

We believe in investing in long term relationships with our clients

We become your outsourced IT/Technical/Business partner. It’s all about team-work.

We work with your vision and budget to ensure you get the best support

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Carbon Foot Print

  • Energy Saving Initiatives

    Energy saving initiatives such as switching off computers, printers, photocopiers

  • Reduced the Amount of Printing

    We have dramatically reduced the amount of printing, by utilising technology where possible and to reduce the amount of documents we print and send clients

  • Reducing Waste by Encouraging Recycling

    Reducing waste by encouraging recycling, reducing numbers of bins to 2 mains bins for the entire team and the like

  • Based in the CAN Mezzanine

    We are proud to be based in the CAN Mezzanine offices, which means we support a social enterprise and benefit from their environmental credentials

What Our Customers Say