0203 904 4118 - sales@1st-it.com

IT Support London

IT Support

London IT Support Services Company

Help-desk support

IT Support and Outsourcing Helping Businesses and Not-For-Profits

IT infrastructure set-up and maintenance

Hardware and software procurement

Security and disaster recovery

IT Support ReviewClick to see Feefo Reviews

We can help your Organisation. Try us - Get IT Support for 2 months free. IT Support in London and UK.

Get 2 months Free IT Support

Ge your IT Problems Solved & Reduce Your Ongoing Costs. Try us first – get 2 months free

We provide fast reliable IT support

We are located in central London, but provide support to all of UK. Usually the issue is logged and dealt within 10 minutes!

Maintain your IT systems proactively to prevent problems

1st IT keep an eye on your system to prevent issues happening before you notice them.

Flexible support options tailored to your business

We work around you and tailor our package accordingly

Pay-As-You-Go IT Support

Pay as you go IT Support. Purchase support hours and use as you go in 1 project or over months for support

We will support your growth and improve efficiency and reduce risk

1st IT support your growing business or charity. We are always to hand for advice and support

We can be your IT department or work alongside your existing internal IT support

1st IT can handle all your third party suppliers and can be involved as much or little as you want us

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Our Values

We take your IT support requirements seriously

We listen, design, consult, implement and support your orginastion

We strive to differentiate ourselves from other outsourcing IT companies by providing a holistic approach to IT support

We are interested in engaging and developing your organisation with our knowledge and industry expertise

We are reliable and ready to work hard (even on weekends) to ensure your business is running smoothly

We wont stop working until we have fixed your issue or complete your project.

We take an objective approach to your requirements and will advise you accordingly regarding the best approach for your business

With our years of knowledge and expert engineers we can look at your requirements provide the best advice specifically for you

We believe in investing in long term relationships with our clients

Here at 1st IT we become your long term partners and the people to turn to when you have issues or have ideas to share. Its all about team work

What Our Customers Say

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Our Guarantees.

1. Service Guarantee – We work hard to make sure our clients are happy with our work, and our Guarantee means that if you’re not satisfied for any reason, we’ll make it up to you. We’re all about businesses, charities and NFP’s and we understand how crucial it is that your IT systems work. So we’ll always sort out your problem in as little time as possible.

2. Satisfaction Guarantee -If we don’t start a support job within the terms of your Service Level Agreement, we won’t charge you for the time we spend on that job. If we’re late and it’s our fault, we won’t charge you for the time we spend on that job. If you’re not completely happy with the quality of the job we did, just let us know. If our Service Desk Coordinator agrees, they’ll offer up to 100% discount on that job.