First class. Dennis understood the problem and fixed it within 10 minutes
Prompt service and kept me updated throughout while they investigated the issue. Denis was particularly courteous and explained everything to me while he rectified the problem.
Quick in response and very helpful. The issue was sorted out in a minute.
Got my issue sorted.
Great service! The person has been really helpful, polite and professional. Overall,my problem has been solved and I've had a very positive experience!
Didn't give up until problem was solved! Thorough and very polite service. Thanks IIya :)
Denis was very helpful and explained everything that I needed step by step. He took the time to call me back more than once and got me set up with what I needed.
Very efficient and problem solved quickly - very happy.
Dennis was excellent. Sorted out all the issues I had
Really good fast help - got a call about my issue before 9am, it was fixed quickly by Nikita who was very friendly and patiently answered all my questions.
The service fantastic and Denis was very good, patience and knows what he is doing. I am so impressed and and grateful to him.
Quick response and able to handle the IT issue
Very supportive very patient got the job done even though we had to get it done in three stages cant recommend high enough
Very patiently,your colleague put up with an idiot who finds it really hard navigating around the world of IT! And when something didn’t work,he suggested a work-around. Rang back immediately - whereas I was supposing it might be hours if ever before he got back to me! Followed up with specific guidance on how to change my password - obvious to most,I guess,but well above my IT pay grade! Great support - many thanks. Jonathon.
Persevered until issue sorted. Thankyou.
Excellent service provided by Nadia, who was able to resolve my issue (if isn’t the first time she has assisted me). With a calm approach and patience Nadia carries out her job exceptionally well.
Very fast service and problem solved. Had lost connection with Citizens Advice office via remote link. Called, got straight through and it was dealt with very swiftly and I was back up and running. Vital that these remote connections work properly at the moment.
1st IT resolved our issue quickly and efficiently which enabled us to continue with our business. Good job, thank yo Denis..
They were responsive, and were able to resolve my problems quickly
Denis called back very quickly after I logged my issue online. He resolved the issue quickly and was very polite and helpful.