1st-it.com - Making Technology Simple reviews

Feefologo

Feedback for 1st-it.com - Making Technology Simple has been compiled from 43 customer reviews

Date Product Score Customer Comment

Profile account Issue

  • Customer also bought: .... :
  • Profile account Issue
Service:+

My problem was resolved reasonably quickly

Email permissions

  • Customer also bought: .... :
  • Email permissions
Service:+

Today's issue was sorted fast and to satisfactory standard, much better than previous experience

Install AVG Client

  • Customer also bought: .... :
  • Install AVG Client
Service:++

Quick response, and quickly resolved the problem

File explorer unresponsive

  • Customer also bought: .... :
  • File explorer unresponsive
Service:++

First time user of the service - quick and efficient response.

E-Mails

  • Customer also bought: .... :
  • E-Mails
Service:++

Great service issue was dealt with very quick

Mailbox

  • Customer also bought: .... :
  • Mailbox
Service:++

I find your services excellent and Customer services is top rate

Setup new Drive - permission - new user

  • Customer also bought: .... :
  • Setup new Drive - permission - new user
Service:++

Speedy response. Efficient handling. Smart solution.

Profile path problem

  • Customer also bought: .... :
  • Profile path problem
Service:++

Luke was extremely helpful and thorough - I thought I'd be here all day unable to work, but he sorted it out so quickly.

locked out of local acount

  • Customer also bought: .... :
  • locked out of local acount
Service:+

It was fixed! Calm efficient manner,

Sage Install on the Cloud

  • Customer also bought: .... :
  • Sage Install on the Cloud
Service:++

Edwin was great and the migration of Sage to the Cloud was smooth and efficient.

Icloud contacts not syncing

  • Customer also bought: .... :
  • Icloud contacts not syncing
Service:++

Great work guys

Printer Issue

  • Customer also bought: .... :
  • Printer Issue
Service:++

Edwin took the time to fix the issue at hand even though this required a considerable amount of time and patience. He was thorough in understanding the issue and working through different solutions and did not finish working on the issue until he was satisfied that it was completely resolved, including testing himself and allowing me time to test also.

printing problem

  • Customer also bought: .... :
  • printing problem
Service:++

Really fast - thank you so much!

Unable to open word applications

  • Customer also bought: .... :
  • Unable to open word applications
Service:++

I phoned and the technician attempted to resolve the case immediately, it then did not take long for my case to be allocated to another technician who resolved this issue

Can't login

  • Customer also bought: .... :
  • Can't login
Service:++

Very professional. Quick response. Quick support.

New E-Mail account creation

  • Customer also bought: .... :
  • New E-Mail account creation
Service:++

Efficient!

Modify auto reply message for 2 mailboxes

  • Customer also bought: .... :
  • Modify auto reply message for 2 mailboxes
Service:++

Great

Recover an Autosaved file when Word crashed

  • Customer also bought: .... :
  • Recover an Autosaved file when Word crashed
Service:++

The person that answered the phone was super helpful. I was really stressed out because I thought I had lost the document I was working on when Word suddenly shut down. And he very calmly, in a matter of minutes, sorted this out for me and helped me retrieve the document. He also then showed me what to do in case this happens again. And this is my experience every time I call 1st IT!

Mobile setup

  • Customer also bought: .... :
  • Mobile setup
Service:++

Fabulous services always. Luke had been very helpful, quick and professional always.

CRM Plug-in

  • Customer also bought: .... :
  • CRM Plug-in
Service:++

Luke was great, he dealt with the issue very quickly.