1st-it.com - Making Technology Simple reviews

Feefologo

Feedback for 1st-it.com - Making Technology Simple has been compiled from 69 customer reviews

Date Product Score Customer Comment

google has stopped working

  • Customer also bought: .... :
  • google has stopped working
Service:+

I used the online chat facility to register the problem and I had a call relatively quickly. Nikita was very efficient and resolved my problems quickly. Thanks.

Sage installation on the CHF-Bor07

  • Customer also bought: .... :
  • Sage installation on the CHF-Bor07
Service:++

I received excellent customer service from Denis today. He kindly dealt with a number of issues that I raised while he was fixing a call I had logged.

Blank screen on the Cloud

  • Customer also bought: .... :
  • Blank screen on the Cloud
Service:++

Quick resolution to the issue I was having with my computer.

New User Account

  • Customer also bought: .... :
  • New User Account
Service:+

Speedy response

Install Cute PDF

  • Customer also bought: .... :
  • Install Cute PDF
Service:++

Denis was excellent and patient. He solved the problems I had and I am grateful for that.

No access to the server

  • Customer also bought: .... :
  • No access to the server
Service:++

yes I would recommend

Email Access

  • Customer also bought: .... :
  • Email Access
Service:+

I thought it was great!

Software installation

  • Customer also bought: .... :
  • Software installation
Service:++

Surprisingly quick to respond to my enquiry and although it took a while to sort, problem was solved without much trouble.

No access to the server

  • Customer also bought: .... :
  • No access to the server
Service:++

Denis was really helpful and expertly restored my connection as a remote worker this was a very big problem and he provided an outstanding service

Local password expired

  • Customer also bought: .... :
  • Local password expired
Service:++

It was prompt and efficient and resolved my issue within a few minutes

Email on phone

  • Customer also bought: .... :
  • Email on phone
Service:+

quick response and remedy to my issue

L drive not visible when remote working

  • Customer also bought: .... :
  • L drive not visible when remote working
Service:+

Polite, helpful service. Took a little while though

Password issues

  • Customer also bought: .... :
  • Password issues
Service:+

Very straightforward and clear advice: solved the issue quickly and effectively.

Password reset

  • Customer also bought: .... :
  • Password reset
Service:+

Contact was very quick after enquiry, Technical support engineer found the solution to an ongoing issue that other engineers did not resolve. Happy customer

Urgent: locked out of shared server

  • Customer also bought: .... :
  • Urgent: locked out of shared server
Service:++

Fast, friendly, efficient

Outlook and passwords

  • Customer also bought: .... :
  • Outlook and passwords
Service:++

Denis has been excellent in helping sort out our emails. We've had quite a few issues with our outlook configuration and he has been very supportive in getting us up and running - thank you.

Printer default change

  • Customer also bought: .... :
  • Printer default change
Service:++

Excellent customer services, and rapid response which is always resolved in a timely manner.

Temporarily profile

  • Customer also bought: .... :
  • Temporarily profile
Service:++

Luke is super helpful!!

email access issue

  • Customer also bought: .... :
  • email access issue
Service:++

Great service, very quick and sorted the problem immediately!

Cant login to email

  • Customer also bought: .... :
  • Cant login to email
Service:++

Luke was helpful and immediately solved two issues at once.