Had assistance to restore a lost folder with a presentation. Advisor was very helpful and rectified issue quickly
Very quick and did everything I needed, thanks Roman.
Issue fixed quickly. Thank you
I first spoke to Ines who could not fix the issue and promised a call back which never came. I also could not understand her and had to keep asking to repeat instructions. After more than half an hour I called again and put through to Luke, who also could not find the problem, but he did call me back and was very helpful indeed. He then waited to make sure I could access everything before he ended the call. He was excellent, but overall the service was very poor and I lost the best part of a morning's work because of this.
They sorted out the issue with the remote server quickly and efficiently, thanks
My problem was resolved reasonably quickly
Today's issue was sorted fast and to satisfactory standard, much better than previous experience
Quick response, and quickly resolved the problem
First time user of the service - quick and efficient response.
Great service issue was dealt with very quick
I find your services excellent and Customer services is top rate
Speedy response. Efficient handling. Smart solution.
Luke was extremely helpful and thorough - I thought I'd be here all day unable to work, but he sorted it out so quickly.
It was fixed! Calm efficient manner,
Edwin was great and the migration of Sage to the Cloud was smooth and efficient.
Great work guys
Edwin took the time to fix the issue at hand even though this required a considerable amount of time and patience. He was thorough in understanding the issue and working through different solutions and did not finish working on the issue until he was satisfied that it was completely resolved, including testing himself and allowing me time to test also.
Really fast - thank you so much!
I phoned and the technician attempted to resolve the case immediately, it then did not take long for my case to be allocated to another technician who resolved this issue