1st IT have been serving the private and public sector since 2000, across London and beyond, maintaining systems, providing valuable resources and essential services. The ability to be flexible and responsive is essential, our East London support team is dedicated to providing on-call assistance when needed the most.
Our systems are designed and planned to meet your budget and future needs, without interfering with your day to day business needs. It is important that from the outset we understand your requirements, which is one reason we take time to get to know your vision. As you enjoy the delights of East London, whether it be Columbia Road Flower Market, or the Docklands Museum, you are never far away from one of our IT systems in operation.
Our reputation for exceptional customer service, coupled with the high quality solutions we offer and provide, is what sets 1st IT in a league of its own. Our many clients depend on our IT support desk, or our telephony solutions, perhaps even the supplying of state of the art hardware. Our strong and well established partnerships with leading manufacturers ensure each IT solution we manage works seamlessly with your business.
We recognise that some businesses simply don’t have the budget to hire a full-time staff member to handle their IT systems, this is where 1st IT excel. As we get to know your system in detail, we assign a dedicated team to create and develop solutions that are specific to you. You will be able to reach is as and when you require assistance, as if you have your very own in-house IT specialist. With our state of the art technology we can respond instantly to your requirements, and implement a solution immediately.
The packages we create are easily tailored to your budget and assure that business is up and running when needed the most. You can reply on us, the same as each of our clients does on a daily basis, so why not explore a little further. Let us sit together and prepare the best solution possible, so you can focus on running your business whilst we take care of your IT system needs.
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Very quick to resolve my query and Live Chat was excellent too.
Lisa in Chesham,
Very quick to get back to me, helpful and friendly in the face of the chaos we throw at them.
David was brilliant. He sorted the problem out very efficiently and even looked into improving the system for us next time, without us even having to ask. Thank you!
Lightning fast service / Luke and Nisar have been really responsive and pleasant to deal with / both my requests got taken care of and fixed
I logged a call and received support from Luke, IT First engineer, in less than 10 minutes. It was all sorted in few minutes!
A great quick response, we had a product breakdown which was responded to and sorted within 2 hours the speed was much appreciated.
David worked really hard to solve my problem and was committed to finding the solution. I really appreciated him taking the time to see it through and getting me up and running again.
All staff were helpful and Nisar was very accommodating. He resolved the issue promptly and I am pleased with the results. Thanks!