1st-it.com - Making Technology Simple reviews

Feefologo

Feedback for 1st-it.com - Making Technology Simple has been compiled from 79 customer reviews

Date Product Score Customer Comment

Unlock Ipad Pro

Service:++

Very friendly, very efficient and fixed our problem quickly.

Black Screen on PC

Service:++

Luke was very patient, good customer services, knowledgeable and gave clear instructions in how to resolve my computer issue.

Connection to other printer

Service:++

very helpful. thank you.

Install Office 2016

Service:-

Ok service, fairly quick resolution, although had to contact the company a couple of times to get what I wanted.

Outlook Icon disappeared

Service:+

Very attentive, however I did find it difficult to hear what was being said and this hasn't been the first incident of this.
My requests were dealt with promptly.

Outlook Set-Up

Service:+

Easy to get hold of. Did take a couple of calls to get it all sorted out. A bit of a misunderstanding I think to start with.

Mailbox Permission

Service:++

Very quick and efficient

Cloud not working - User profile Issue

Service:++

All staff were helpful and Nisar was very accommodating. He resolved the issue promptly and I am pleased with the results. Thanks!

Org moving desks

Service:++

Excellent customer Service

Main Printer Install

Service:++

Very simple and quick!

Raise Edges Setup

Service:++

1 Class Service! Very Helpful and customer friendly

Needs access to Genopro from the server.

Service:++

David worked really hard to solve my problem and was committed to finding the solution. I really appreciated him taking the time to see it through and getting me up and running again.

Network down

Service:++

A great quick response, we had a product breakdown which was responded to and sorted within 2 hours the speed was much appreciated.

Printer

Service:++

I logged a call and received support from Luke, IT First engineer, in less than 10 minutes. It was all sorted in few minutes!

RCSCloud setup

Service:+

Efficiently addressed the problem I was having. Set up my remote access using Team Viewer. Polite and effective.

Printer Error

Service:++

the problem I had was resolved very quickly

Voicemail to E-Mail

Service:++

Very quick to sort out my issue.

New account Set-Up

Service:++

I thought the service was very efficient, thorough and helpful.

Problem with Dual Monitors

Service:++

After I logged a case. I had an immediate quick call from 1st IT to help me to fix my issue. I am very satisfied. Thanks

Setup a VO phone line

Service:++

Great!