1st-it.com - Making Technology Simple reviews


Feedback for 1st-it.com - Making Technology Simple has been compiled from 80 customer reviews

Date Product Score Customer Comment

Setup up laptop to connect to the remote


David was efficient, fast and just fab! He helped me sort IT issues that I had been dreading to sort due to the possibility of having to spend ages on the phone. Thank you David

Unlock Ipad Pro


Very friendly, very efficient and fixed our problem quickly.

Black Screen on PC


Luke was very patient, good customer services, knowledgeable and gave clear instructions in how to resolve my computer issue.

Connection to other printer


very helpful. thank you.

Install Office 2016


Ok service, fairly quick resolution, although had to contact the company a couple of times to get what I wanted.

Outlook Icon disappeared


Very attentive, however I did find it difficult to hear what was being said and this hasn't been the first incident of this.
My requests were dealt with promptly.

Outlook Set-Up


Easy to get hold of. Did take a couple of calls to get it all sorted out. A bit of a misunderstanding I think to start with.

Mailbox Permission


Very quick and efficient

Cloud not working - User profile Issue


All staff were helpful and Nisar was very accommodating. He resolved the issue promptly and I am pleased with the results. Thanks!

Org moving desks


Excellent customer Service

Main Printer Install


Very simple and quick!

Raise Edges Setup


1 Class Service! Very Helpful and customer friendly

Needs access to Genopro from the server.


David worked really hard to solve my problem and was committed to finding the solution. I really appreciated him taking the time to see it through and getting me up and running again.

Network down


A great quick response, we had a product breakdown which was responded to and sorted within 2 hours the speed was much appreciated.



I logged a call and received support from Luke, IT First engineer, in less than 10 minutes. It was all sorted in few minutes!

RCSCloud setup


Efficiently addressed the problem I was having. Set up my remote access using Team Viewer. Polite and effective.

Printer Error


the problem I had was resolved very quickly

Voicemail to E-Mail


Very quick to sort out my issue.

New account Set-Up


I thought the service was very efficient, thorough and helpful.

Problem with Dual Monitors


After I logged a case. I had an immediate quick call from 1st IT to help me to fix my issue. I am very satisfied. Thanks